Return and Refund policy
Return & Refund Policy
At ARIESONE, we strive to deliver high-quality grooming products and a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.
No Returns on Offer Purchases
All products purchased during offers, discounts, or sale periods are not eligible for return or refund. This includes promotional deals, combo offers, and limited-time sales.
Replacement for Defective Products
If you receive a product that is defective, damaged, or not working, ARIESONE will provide a replacement for the same product.
To be eligible for a replacement:
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The issue must be reported within 48 hours of delivery
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An unboxing video or clear images may be required for verification
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The product must be used as per instructions
No Refunds
We do not offer refunds once an order has been successfully delivered. Approved cases will be handled through replacement only.
Non-Eligible Cases
Replacements will not be provided in the following cases:
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Normal wear and tear
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Damage caused by misuse or mishandling
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Incorrect usage or unauthorized repairs
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Issues reported after the allowed reporting period
Replacement Process
Once your request is approved, a replacement product will be delivered within 3–5 working days, subject to availability.
Contact Us
For any return or replacement queries, please contact our customer support team with your order ID and issue details.
Email - helpariesone@gmail.com
Customer Care: +91 70236 99017
Address:
Ward No 2, Bawal Road,Rewari, Rewari, Haryana, 123401